Privacy notice
How LAUDIS uses personal information
This is the main LAUDIS privacy notice. It covers our website, enquiries, clients, training and marketing, and includes specific information about the LAUDIS Data Protection Health Check.
Who we are
N-Rich Consultants, trading as LAUDIS, is the controller of the personal information described in this notice. You can contact us at enquiries@laudis.co.uk or on 0333 772 4043.
In this notice, “data protection legislation” includes the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations, the Data (Use and Access) Act 2025 and other applicable data protection legislation as amended from time to time.
Our data protection principles
We process personal information in accordance with the core principles in data protection legislation. Personal information must be:
- processed fairly, lawfully and transparently;
- collected for specific, explicit and legitimate purposes;
- adequate, relevant and limited to what is necessary;
- accurate and kept up to date;
- kept for no longer than necessary;
- protected by appropriate technical and organisational measures; and
- transferred internationally only in accordance with applicable legal requirements.
What we collect and why
The information we collect depends on your relationship with LAUDIS and may include your name, organisation, role, business contact details, correspondence, service requirements, training activity, questionnaire responses, account or transaction information and records created while providing our services.
- Website visitors, prospective clients and questionnaire participants: we use information submitted through our enquiry form, by email or through the Health Check to provide what you request, respond to enquiries and develop a potential business relationship. We normally rely on our legitimate interests and, where relevant, steps taken at your request before entering into a contract.
- Clients: we use information to deliver, manage and invoice for our services. We normally rely on performance of a contract, our legitimate interests and legal obligations.
- Training customers and learners: we use information to provide access to training, administer enrolment and maintain appropriate learning or purchase records. We normally rely on performance of a contract and our legitimate interests.
- Marketing recipients: we use business contact details to send communications where we have consent or another lawful basis permitted by data protection and electronic marketing rules. You can opt out at any time.
- Legal and regulatory purposes: we may use information to comply with law, respond to regulators, protect our rights, prevent misuse or establish, exercise or defend legal claims.
Health Check information
LAUDIS Data Protection Health Check
When you request a Health Check report, we collect your name, work email address, organisation, organisation size, answers to the eight questions, the score and priority areas produced from those answers, and whether and when you opted into marketing. We also keep technical delivery and status information needed to send the report and operate the service.
How and why we use it
- To provide the report and respond to your request: our legitimate interests in operating the Health Check and responding to enquiries and, where applicable, steps taken at your request before entering into a contract.
- To keep an appropriate record of the request, consent and delivery: our legitimate interests in administering, securing and demonstrating the proper operation of the service.
- To send the optional four-email Health Check follow-up series and occasional updates: your consent. The checkbox is optional and unticked by default.
You do not have to agree to marketing to receive your report. You can withdraw consent at any time through the unsubscribe link or by contacting us.
Automated score
The website automatically calculates a high-level score and suggested priorities from the answers you select. This does not make a decision with a legal or similarly significant effect. It is a diagnostic starting point, not legal advice or a full compliance audit.
Health Check providers and retention
Authorised LAUDIS personnel can access submissions. We use providers acting on our instructions to host the website and database, deliver the report and internal notification through Resend and—only where you opt in—manage the contact and follow-up sequence through Apollo. If you reply to a Health Check report, we use your reply to respond and to stop the related Health Check follow-up sequence where applicable.
We normally retain a Health Check submission and related delivery records for up to 24 months after our last interaction with you, unless a live enquiry, legal claim or legal obligation requires longer retention. If you unsubscribe or object, we may retain the minimum information needed on a suppression record so that we respect your choice.
Sharing your information
We do not sell personal information. We may share it where necessary with service providers acting on our instructions, professional advisers, courts, regulators, law enforcement or public authorities, or where disclosure is otherwise required or permitted by law.
Relevant providers can include Microsoft for communication and storage; Thinkific where you register for LAUDIS data protection training; website and database hosting providers; Resend for website enquiry and Health Check email delivery; and Apollo for opted-in marketing contacts and email sequences.
We may share a business email address and responses to marketing communications with our email platform. Please do not include unnecessary personal information in replies to hello@laudis.co.uk, which is used for marketing communications.
International processing
Some providers may process information outside the United Kingdom. Where this involves a restricted transfer, we require an appropriate transfer mechanism and safeguards recognised by UK data protection law. Contact us if you would like more information about relevant safeguards.
How long we keep information
We keep personal information only for as long as it is needed for the service, relationship or purpose for which it was collected, including appropriate periods for legal, accounting, regulatory, dispute and security requirements. The specific 24-month Health Check period is explained above.
If you no longer wish to hear from us, you can unsubscribe or contact us. Where you ask us to erase information, we will respond without undue delay and normally within one month, subject to any lawful reason we need to retain it.
Your rights
Depending on the circumstances, you may have rights to:
- obtain confirmation of whether we process your information and request access to it;
- correct inaccurate or incomplete information;
- request erasure or restriction of processing;
- object where we rely on legitimate interests;
- receive or transfer certain information in a portable format;
- withdraw consent at any time; and
- not be subject to a solely automated decision that produces legal or similarly significant effects.
These rights are not absolute and may depend on the circumstances. To exercise a right, email enquiries@laudis.co.uk.
Website usage and cookies
Our website may process standard technical information needed to deliver pages securely, prevent misuse and diagnose errors. Cookies are small text files that can remember a device or preference between visits.
This version of the LAUDIS website does not currently use Google Analytics, advertising cookies or embedded social-media feeds. If we introduce optional analytics, advertising or embedded services, we will update this notice and provide any cookie choices required by law. Links to third-party services such as Thinkific and RightCue take you to their websites, where their own privacy and cookie information applies.
Complaints
If you have a concern about how we handle your information, please contact us first so that we can try to resolve it promptly. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Changes and contact
We will update this page when our processing or this notice changes. This version was last updated on 21 August 2026.
If you have any questions about this notice or LAUDIS's use of personal information, email enquiries@laudis.co.uk or call 0333 772 4043.